Prevent Chargebacks
Before They Happen

Chargeback Wizard is an automated dispute resolution platform designed for high-performance merchants.

FnnlDb
Konnektive CRM
Response CRM
Sticky.io
Stripe

The Tools Your Business Needs

Alerts

We monitor your accounts for disputes on the Ethoca network, and automatically take action to prevent them from turning into chargebacks.

Live
Representments

Chargebacks still happen, so when they do let our system automatically fight them on your behalf so you can get back to your business.

Coming Soon
3DS Transactions

Prevent alerts & chargebacks by adding 3DS to your checkout process. It's simple to setup, but if you get stuck our team can help!

Coming Soon

Simple Pricing

No contract, cancel anytime.

Chargeback Wizard Membership

Get access to all features for a low monthly rate, plus accrued usage rates. Volume discounts are available, contact [email protected] for details.

Usage Rates

  • Alerts: Competitive Rates

  • 3DS Transactions: Competitive Rates

  • Representments: Competitive Rates

  • Sub-merchant billing available

  • Volume discounts available

  • No contracts - cancel anytime!

* Usage rates are billed daily.

Monthly

$50 USD

+ $5 Per Active Merchant
(1 Included)

Frequently Asked Questions

What platforms do you work with?

We currently support FnnlDb, Konnektive, Response CRM, and Sticky.io for Alerts and Representments. However, 3DS can work with most eCommerce platforms and gateways.

* Stripe doesn't support 3rd party 3DS transactions.

When do I get billed for usage?

Usage is billed daily for the previous day's usage. If billing fails, your usage may be paused until payment is received, but we'll contact you to work out the details.

If sub-merchant billing is enabled, then each merchant will be billed for their usage separately.

What payment methods do you accept?

Currently we only accept payments via ACH. We use Plaid to securely connect your bank account to our gateway, your bank account details never get stored in our system.

How can I get a cheaper rate?

We are happy to offer volume discounts on our usage rates, simply contact [email protected] to learn more.

When will I start receiving alerts?

Once a merchant account is added, we will notify the alert network to start monitoring the descriptor. It may take 1-2 business days before alerts start coming in, so the sooner your accounts are loaded, the faster you'll see results.

What if my merchant account is closed or shut down?

We suggest stopping usage for a merchant account as soon as you know the account is closing. Simply archive the account in our system and we'll handle the rest.

* Ethoca has a delay when stopping Alerts, usually up to 2 business days, that you will still be billed for.

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